Stream Deck Plugin Clean Reinstall

Clean Reinstall / Repair a Stream Deck Plugin

Try the following steps

 
  1. Install the latest version of the Stream Deck Software ➜ Elgato Downloads
     
  2. Uninstall the plugin inside the Stream Deck Software
    ➜ If the plugin cannot be uninstalled, simply continue with the next steps.

    Uninstall Stream Deck Plugin
     
  3. Completely close the Stream Deck Software by right-clicking the Stream Deck icon in the Windows system tray and exiting the application.

    Close Stream Deck Software
     
  4. Press Windows Key + R, paste the following path and press Enter:

    %appdata%\Elgato\StreamDeck\Plugins\
    This opens the Stream Deck plugin folder directly. You do not need to manually locate the hidden AppData folder.
     
  5. Delete the com.vivremotion.PluginName.sdPlugin plugin folder, if it is still available.
    Sometimes the Stream Deck uninstall or update process cannot completely remove all plugin files.
    ➜ If the folder cannot be deleted, continue with the next step.
     
  6. Only if the plugin folder cannot be deleted: Remove the plugin using the  Plugin Eraser.
    If the plugin is listed multiple times in the Plugin Eraser Tool, remove all listed instances.
    The Plugin Eraser helps completely remove Stream Deck plugins that can no longer be uninstalled normally.
     
  7. If you used the Plugin Eraser Tool, restart Windows.
    After restarting, check that the affected plugin folder has been completely removed.
     
  8. Reinstall the plugin from your Personal Library in the Elgato Marketplace.
     
  9. Launch the Stream Deck Software and check whether the plugin now loads and works correctly.
 

Still having problems?
Check whether your antivirus or security software has blocked or quarantined files belonging to the plugin.

Optional: If necessary, add the affected plugin folder to your antivirus exclusion list:

%appdata%\Elgato\StreamDeck\Plugins\com.vivremotion.PluginName.sdPlugin\
Some antivirus applications may incorrectly identify individual DLL or EXE files as potentially harmful and block or remove them.